SentinelOne Vigilance
MDR — 24/7 analyst capability
Specialized continuous monitoring, investigation and response capability around SentinelOne endpoint telemetry, escalating into the Mayer Networks security team.
Cybersecurity
MDR & Security Monitoring
Managed detection and response combines security tooling with people who investigate what it finds. Mayer Networks monitors endpoint, identity and log activity so suspicious behavior is examined quickly and confirmed threats are contained.
Security lifecycle
- Identify
- Protect
- Detect (this page)
- Respond
- Recover
Managed detection and response is a Detect control, with a defined path into Respond. It exists so alerts are investigated by people rather than accumulating in a console. See the full Mayer Networks cybersecurity approach.
What it is
Security Tools Produce Alerts. MDR Is What Happens to Them.
Three terms get blurred together in this market, and they are not the same thing.
EDR is technology that runs on the endpoint and detects suspicious behaviour there. MDR is a service: analysts monitoring, investigating and acting on what detection tooling produces, around the clock. SIEM is broader visibility, collecting and correlating logs and events from systems across the environment so activity can be examined in context.
An organization can own all three products and still be exposed if nobody is reading the output at 2:00 AM on a Sunday. MDR is the answer to that gap.
The problem it solves
What Monitoring Is There to Catch
Attacks do not wait for business hours, and the early signals are usually quiet.
- An endpoint detection firing overnight with nobody reviewing it
- A compromised account used for weeks before anyone notices
- Sign-ins from an impossible location or an unfamiliar device
- Privilege escalation and lateral movement between systems
- Suspicious administrative activity that looks legitimate in isolation
- No log history available when an investigation finally starts
How Mayer Networks uses it
The SOC Does Not Replace Mayer Networks. It Extends Our Coverage.
Mayer Networks has its own security team. The specialized SOC capability we layer on top adds continuous analyst coverage around endpoint telemetry; it does not become the party accountable for your environment.
Mayer Networks knows the environment
We manage the network, servers, Microsoft tenant, identity and backups, so we know which activity is normal for your organization and which is not. An outside analyst does not have that context on its own.
Specialized 24/7 coverage
SentinelOne Vigilance provides continuous analyst monitoring, investigation and response capability around SentinelOne endpoint telemetry, so overnight and weekend detections are worked rather than queued.
We review escalations
Escalations come to the Mayer Networks security team, which reviews them against everything else happening in the environment and decides what action is warranted.
We coordinate the action
Isolating a machine, disabling an account, resetting credentials, blocking a sender or engaging the client's leadership is coordinated by the team that already has the access and the relationship.
We manage the other layers
Firewall, identity, email security, patching and backup are ours to adjust, so the response is not limited to what one tool can do.
One accountable relationship
You are not asked to referee between a monitoring vendor and an IT provider during an incident.
Platform
The Platforms Behind the Service
Monitoring is only as good as the telemetry underneath it. These are the sources we operate for detection and investigation.
Huntress
SIEM and identity threat detection
Broader event and log visibility with correlation and investigation context, plus identity threat detection across Microsoft 365 where deployed. Visibility and investigation support rather than autonomous response.
Firewall, identity and infrastructure logs
Supporting telemetry
Firewall, network and identity events give an alert its context: what the endpoint was talking to, who signed in, and from where.
Monitoring covers what sends telemetry. Unmanaged personal devices, unregistered SaaS applications and networks without agent capability are blind spots, and we would rather name them than imply total visibility.
Layered defence
What Monitoring Does Not Replace
Detection reduces damage. It does not prevent the initial attempt or restore what was affected.
- Preventive controls: firewall, endpoint policy, email security and MFA
- Vulnerability management, which closes the weakness before it is used
- Backup and disaster recovery, which is what returns the organization to operating
- A written incident-response plan and the decisions inside it
- User awareness, which shortens the time before something is reported
Monitoring is the layer that makes the others useful in time, not a substitute for any of them.
Lifecycle stage: Detect
Related Security Layers
The layers most closely connected to this one. Each covers a front this control does not.
- Endpoint SecurityThe SentinelOne telemetry most detections come from.
- MFA & Identity ProtectionIdentity signals monitoring depends on, and the control that stops most account takeover.
- Incident ResponseWhat happens once a detection is confirmed to be real.
- Backup & Data ProtectionThe Recover stage behind every serious detection.
We can review what is generating alerts in your environment today, who reviews them, and what happens outside business hours.
Talk About Security MonitoringWhat monitoring is genuinely able to see
Monitoring covers what sends it telemetry. Endpoints, identity, email and firewalls are the practical sources for organizations this size, and each has blind spots: a personal device outside management, a SaaS application nobody registered, an OT or camera network with no agent capability. We would rather name those gaps than imply total visibility.
The value shows up in the sequence after an alert: correlate what happened, isolate what needs isolating, preserve evidence before cleaning up, and tell the organization something true early rather than something reassuring.
Why Mayer Networks
- Detection connected to the team that can fix what it finds
- Identity monitoring included, not only endpoint
- Escalation into full incident coordination when needed
- Responsive remote and onsite support from engineers based in Southern Illinois, not a queue in another time zone.
Security considerations
- Log retention appropriate to investigation needs
- Documented containment authority agreed in advance
- Coverage across endpoints and cloud identity
Is this the same as a SIEM?
A SIEM is a tool for collecting and correlating logs. MDR is a service that includes detection technology plus people who investigate and respond.
What happens when something is found at 2 a.m.?
Containment actions defined in advance are taken, and the organization is notified according to the agreed escalation path.
Do you need to install anything?
Yes, telemetry sources such as endpoint agents and identity connections are required.
Does monitoring replace backups?
No. Detection reduces damage; recovery capability is what restores operations.
Related services
- CybersecurityEndpoint SecurityEndpoint security protects the computers and servers where most compromises begin. Mayer Networks deploys and manages endpoint protection and EDR so malicious behavior is blocked, recorded and investigated.
- CybersecurityMFA & Identity ProtectionIdentity is the modern perimeter. Mayer Networks implements multi-factor authentication, conditional access, privileged account separation and identity monitoring so a stolen password is not enough to enter your systems.
- CybersecurityIncident ResponseWhen something goes wrong, response is about sequence: contain the damage, understand what happened, coordinate the right parties and restore operations from protected backups.
- Managed ITBackup & Data ProtectionMayer Networks protects critical business and government systems with managed backup, protected offsite copies, restore testing, and disaster-recovery options designed around how quickly the organization needs to recover. For organizations that cannot tolerate extended downtime, we can go beyond backup and design replication and failover so critical workloads stay available even when production infrastructure is not.
Let's talk about your technology
Tell us what you are running and what is not working. We will tell you plainly what we would do about it.